Best paying jobs in consumer services
The consumer service industry has continued to grow over the years and offers many career opportunities for different professionals. So if you are looking for the best-paying customer service jobs, then the consumer services sector is one of your options. Some of the best paying jobs in the consumer services industry include: call center representative, bank teller, customer service agent, client relations associate, account coordinator, personal financial advisor, and technical support representative, among others.
The industry is packed with many career options that I won’t be unable to discuss them all. Therefore, in this article, I will only focus on some of the best careers that pay well, their educational requirements, and the average annual salary, among other details.
Is Consumer Services A Good Career Path?
The consumer service industry is vast and filled with many work opportunities. Moreover, it is an excellent industry with promising careers that pay well. Therefore, if you wish to work in the consumer industry, then you need to align your skills with the different jobs available in the consumer industry, and, indeed, you will find the best and most attractive career choices in this field.
How Many Jobs Are Available In Consumer Services
We cannot count the number of jobs available in the consumer service industry since there are thousands of them, if not millions. Moreover, it is a broad field, including employment in restaurants, retail, transportation, hotel, and other sectors.
What Are Consumer Service Skills?
These are the skills you need to handle consumer needs in different industries; therefore, to work in the consumer service industry, you must have good persuasive speaking skills, problem-solving, emotional intelligence, excellent communication skills, organizational skills, time management, and product knowledge skills, among others.
Requirements And Skills To Work In Consumer Services
The requirements and skills to work in consumer services can include:
Top Best Paying Jobs In Consumer Services
1. Call Center Agent
A call center agent is a professional tasked with handling inbound and outbound calls. They also identify customers’ needs and work on them to provide solutions, sell products by placing customer orders, and provide service and product information, among other duties.
Educational Requirements:
To be a call center agent, you need at least a high school diploma or an equivalent qualification. Most employers would offer on-the-job training to call center agents, which takes a few weeks to months, depending on the employer. Call center agents must possess good communication, phone, active listening, and problem-solving skills, among other skills.
Average Annual Salary
According to Talent statistics, the average annual salary of a call center agent is $29,250 per year and $36,102 per year, according to Salary.com statistics. Therefore, being a call center agent with a high school diploma and earning that amount is an excellent career to pursue.
2. Client Relations Associate
A client relations associate works directly with the clients to ensure that their concerns, needs, and aspirations are met. They do this to ensure that the clients are left satisfied and happy with the service or the products they received. The role of a client’s associate depends on the industry and employer and can vary from one to another.
Educational Requirements
To become a client relations associate, you need a bachelor’s degree in marketing, business, or communication. Studies reveal that about 57.5% of customer relations associates in the United States have a bachelor’s degree. Therefore, if you are passionate about a customer relations career, you must pursue a recommended degree program.
Average Annual Salary
A client’s relation associate earns an average salary of about $55,029 annually, according to Salary.com statistics. It is an attractive salary, which can vary from one state to another and from one employer to another depending on the industry or sector you are in.
3. Client Services Coordinator
A client service coordinator is a link between the clients and the company or organization. The role of a client service coordinator is to receive and analyze client queries and customer issues, then escalate them to the relevant departments. This ensures that the client’s complaints or concerns are addressed to their satisfaction.
Educational Requirements
The minimum requirement to become a client service coordinator is a high school diploma. An advanced level would require a bachelor’s degree in marketing, public relations, or any other relevant field.
Average Annual Salary
According to Glassdoor statistics, the average salary of a client service coordinator in the United States is about $38,646 per year. However, the salary will differ based on the level of education and professional qualifications, state, and from one employer to another.
4. Concierge
A concierge is a person who works to help the employees, tenants, guests, or any other group of people with their personal services. Such services may include making coffee for them, assisting with transportation matters, making dinner plans, and other duties assigned by the employer.
Educational Requirements
Most employers would require one to have at least a high school diploma or an equivalent qualification to qualify as a concierge. For advanced career levels, one should consider an associate’s degree in hospitality, business, or administration.
Average Annual Salary
The annual average salary of a concierge is about $32,010 in the United States, according to Glassdoor. However, according to Talent statistics, entry-level positions can earn about $27,300 annually.
5. Customer Service Representative
A customer service representative is a good career path that deals with helping clients and customers with their queries and providing them with helpful information. The job also entails receiving calls and responding to customer complaints, among other functions as assigned by the employer.
Educational Requirements
To become a customer service representative, you need at least a high school diploma or equivalent qualifications. However, this may vary from one employer to another and depending on the job description.
Average Annual Salary
According to Glassdoor statistics, the annual salary of a customer service professional is $33,302 on average. The salary, however, can vary depending on the level of education, professional qualifications, and from one industry to another, among other factors.
Conclusion:
Working in consumer services can be a rewarding, well-paying career to pursue. You’ll be helping customers, providing excellent service and working in an important role within the organization. Consumer services jobs are abundant and they’re within reach for many workers. If you’re stuck on which role to pursue, we hope this roundup provided some clarity to help you make your decision.
